ORDER CHANGING QUESTIONS

Well, yes you can change it, but we want to let you know that once your legging is being printed, we cannot help you in any way. So accept our apology in advance. However, once you feel you have made the wrong order in terms of size, get in touch with us ASAP just after placing your order, and we will help you. Make sure you mention your order number while contacting us.

Don't worry you can update your shipping address until your order ships. You can contact us via email at info@curvybottom.com by mentioning your order number and correct shipping address, and we will update it in our backend system. Once your order has been shipped, (you have to get tracking information), then we cannot help you anymore. The only case left for you is to contact the delivery courier company, who is delivering your parcel.

Yes, you can cancel your order anytime, but not after when your items are in "in-print" process. Once we start working on your order, you cannot cancel your order; it's against our policy. But before this, if you want to reach us, you can contact us at our info@curvybottom.com with Cancel #ORDERNUMBER, and we will handle the rest.

RETURNS AND EXCHANGES

If you want to return or exchange your products, then read the terms and conditions below. You will be obligated to returns and exchanges if you meet the below criteria and in that case, you can contact us at our support.

Please note: We can’t return or exchange PERSONALIZED ITEMS because these are of no use for us.

Here are the main reasons why you might want to exchange your order.

  • Size problem:

You chose the wrong size, but that's all right. You can send it back to us and tell us your correct size, and we will exchange it.

Please note:

  • The item(s) must be untouched and unwashed.
  • The item(s) should be in original condition.
  • The item(s) can be returned with 30 days after you received your product.
  • You have received a wrong item:

It happens, after all we are all humans. We always make sure to double check every order before dispatch, but sometimes we may send you a wrong item. However, don't worry, you can return your product at our warehouse by writing a note that this is not the right product what I ordered with the order number. We will try our best to send you the correct item ASAP. Accept our apology!

Please note:

  • The item(s) must be untouched and unwashed.
  • The item(s) should be in original condition.
  • The item(s) can be returned with 30 days after you received your product.
  • You have received a damaged item:

No doubt, high-quality is our priority, but in an unfortunate scenario, we can send a damaged item by mistake. In that case, you don't need to send back that item. You can maybe use it as a rug, can throw it away or give away. Just reach us via our email address along with your order number and picture of the damaged product. If we find the product damage, we promise to send you a new item which will be 100% top-quality and the best thing is: it’s free of cost.

Please note:

  • The item(s) must be untouched and unwashed.
  • The item(s) should be in original condition.
  • The item(s) can be returned with 30 days after you received your product.

Curvy Bottom never provide prepaid returns shipping labels and returns shipping for any exchange is at the valuable customer expense.

We don't accept the returns or exchanges if:

You have changed your mind and got a personalized item, and now want a refund or replacement, in this case, you will not get anything. We print on demand for you!

  • The item(s) have been used, washed or worn.
  • The item(s) have been altered and are not in original condition.
  • The item(s) are defective from the original condition unless the bad condition is our fault.
  • The item(s) don't have our company's tag on them

GENERAL INQUIRIES

Right now, there's no such system at our backend to entertain you by phone call. However, you can get in touch with us via our email or live chat.

Well, you don't need to worry as the products are made in the USA, and prices will be shown in dollars. But that doesn't mean you can't order from us. We offer various currencies and whatever payment option you use to pay for your order, credit cards, iDeal, Google Pay, Apple Pay or PayPal, they will charge you in your own currency.

MATERIAL AND SIZING QUESTIONS

All our leggings are made up of 80% polyester and 20% spandex. All leggings come with an elastic waistband and are made double stitched so you can literally feel the quality.

We currently offer sizes from XS to 6XL for our leggings and capris. Every product at our website has a clear sizing table for your convenience.